No Show and Cancelation Policy
The Duluth Psychological Clinic will charge clients $100 for missed sessions and for sessions cancelled or rescheduled less than 24 hours from their start time. If DPC’s contract with your insurer does not allow such charges, we will not charge them to you or your insurer. If your insurer allows no-show charges, we will charge them to you.
There will be no charge if you cancel or reschedule a session more than 24 hours before the start time of your session via:
A message to your psychologist on the DPC portal
A telephone message at 218-722-2005
An email to your psychologist at an address that your psychologist has previously used to communicate with you
We encourage you to discuss this policy, and any charge you might incur, with your psychologist. You can appeal a charge to the owner of DPC (named below). These appeals should be made in writing and include your reasons for appealing the charge. A client of the owner can appeal to the clinic's most senior staff psychologist.
If you have questions about your insurance coverage for any mental health service, including questions related to this policy, we encourage you to contact your insurer directly.
Finally, we want to remind you of your options for paying for your care at DPC. You can:
Pay with check, cash or credit card at our front desk in the clinic
Use the DPC portal to pay with a credit card
Call our front desk at 218-722-2005 with payment information
Mail a check to our office
If you would like to keep a card securely on file or have any other questions regarding billing, payment, or policies, contact our front desk or your psychologist.
Dan D'Allaird, PsyD
Licensed Psychologist